I can't seem to get connected with a live agent, it just makes me post here instead. What's going on?

 

Get your taxes done using TurboTax

  You are posting from TurboTax Live.  You can arrange for Live help with your questions from 8 am to 5 pm Pacific time, M-F.
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
  FAQ:  What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live

FAQ:   How do I connect with a tax expert in TurboTax Live?
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

Get your taxes done using TurboTax


You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from  8 a.m. to 5 p.m. Pacific time Monday - Friday.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
jonnygorgo
Returning Member

Get your taxes done using TurboTax

I paid for the live version of Turbo tax. When I asked for help or review, i was told no one was available. 

 

Now I have received letters from both the state and federal governments telling me there area problems with my taxes. 

 

I have attempted to contact Turbo tax multiple times for help, but the website directs me to call. Call center says to try online. AND I PAID FOR LIVE HELP!

 

Very frustrating!

Get your taxes done using TurboTax

@jonnygorgo Use the TurboTax Audit Support Center website so that you can speak with an agent concerning the notices you received from the IRS and your state - https://support.turbotax.intuit.com/irs-notice/audit-support/