Can someone contact me about a refund of a download that I cannot use because I have an iPad? My name is [remove name]. I am an able to get an answer about the refund.

 I found out today I cannot use the years I download it on my iPad. I downloaded 2016 2017 and 2018 last night. 

Get your taxes done using TurboTax

Use this TurboTax website to request a refund of the software purchased from TurboTax - https://turbotax.intuit.com/support/refund-request/index.jsp