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Get your taxes done using TurboTax
If you are having trouble entering information into TurboTax Online try to refresh your browser or you can try to use a different browser such as Chrome or Firefox
You can download Firefox here: https://www.mozilla.org/en-US/firefox/new/
You can download Chrome here: https://www.google.com/chrome/browser/desktop/index.html
If you are still having trouble you can try to clear your cookies and cache
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Get your taxes done using TurboTax
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Get your taxes done using TurboTax
And what OS--Mac, Windows, etc.?
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Get your taxes done using TurboTax
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Get your taxes done using TurboTax
Mine is stuck loading "finish where you left off" on Deductions & Credits. I've tried Chrome and Firefox and both hang at that same spot.
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Get your taxes done using TurboTax
Have you tried to clear your browser's cache and delete cookies? A full or corrupted cache can keep TurboTax from functioning properly.
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Yes, and I spoke with a TurboTax support representative who said the only thing I could do was to clear and restart the return because it's a glitch. This was very upsetting because I'd spent hours filling out my taxes.
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Get your taxes done using TurboTax
TURBOTAX THIS IS ALSO HAPPENING TO ME. TRIED CLEARING CACHE AND COOKIES ON CHROME AND FIREFOX. EVEN DID A CLEAR & START OVER. FIX YOUR CRAPPY PRODUCT. What a waste of time, wow.
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Get your taxes done using TurboTax
Please contact Customer Care by clicking here.
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