Wouldn't accept credit card due to billing address error, used my debit instead, both cards charged, how do i go about a refund for this double charge to my accounts?

alanfuckingbowey · ‎June 6, 2019

When attempting to pat for my tax filing services, i got the error message that my billing address was not correct, i recently changed my address so i understand that. so, i attempted to use my credit card, which is not attached to my bank account. i received the same message. then, i proceeded to use my old address and it was able to advance to the next screen. i got notification on my bank account and credit card account that they were both charged. I wish to be refunded on one of those accounts but am unable to find any info on how to contact the company.

MicheleR · ‎June 6, 2019

Please see the information below to contact us by phone. We would need to look up sensitive account information that we aren't able to do using this public forum.

https://ttlc.intuit.com/replies/3300041

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Wouldn't accept credit card due to billing address error, used my debit instead, both cards charged, how do i go about a refund for this double charge to my accounts?

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