If you cannot print or download your return, you probably previously selected to pay your TurboTax fees through your tax refund. In order to file by mail, you’ll need to pay with a credit or debit card (or use the Free Edition of TurboTax). Here’s how to change your payment method from pay by refund, to pay by credit or debit card.

Please see TurboTax Faq instructions below to File by Mail:

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