This is the public user forum. No one here can access your account or authorize any sort of refund for you. You can make your request with Customer Support. Use the word ”billing” instead of the word “refund.”
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available Monday-Friday from 5 a.m. to 5 p.m. Pacific time.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
