pm72044
New Member

I need help from TurboTax Support. I received an email but it has a donotreply with it. So how do I speak to a live expert because I am working online as a PS.

 
EbonyL
New Member

Get your taxes done using TurboTax

You can follow the instructions listed in the following TurboTax FAQ to contact Customer Support.  https://ttlc.intuit.com/questions/1899263

EbonyL
New Member

Get your taxes done using TurboTax

You can follow the instructions listed in the following TurboTax FAQ to contact Customer Support.  https://ttlc.intuit.com/questions/1899263

Get your taxes done using TurboTax

It seems you can't get live help unless you pay extra.  This is something I did in 2016 and was still given incorrect information.  And try explaining that to the not live voice on the phone.  

Get your taxes done using TurboTax

@tickedoffone    Your username contains profanity--a violation of the terms of service here.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**