You can downgrade your version
of TurboTax Online by using the Clear and Start
Over feature. Please note that in order to downgrade using the clear and
start over feature, it will erase your return and you will start from
scratch. This feature is available as long as you haven't submitted
payment, deducted the TurboTax fee from your refund, or registered.
To
downgrade follow these steps below:
- If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.
- On the welcome
back screen, in the left-side menu, select Tax
Tools,
and then select Clear & Start Over (click or tap the 3
lines in the upper-left corner if you don't see this menu).
- Answer Yes in the pop-up to
confirm.
For additional information on how
to switch to a lower-priced version of TurboTax Online
please see the TurboTax FAQ below:
https://ttlc.intuit.com/replies/3288495
