I can't tell from your post whether you're using the Online or the Desktop (CD/Download) platform of TurboTax.
However, there is a current known issue in the Desktop platform that may be your issue. See the TurboTax FAQ below for more info and to sign up for notification of when the issue is resolved.
https://ttlc.intuit.com/replies/7324422
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
