If you are an Advantage
subscriber and did not receive an email that your software was available in
November, then you need to check your subscription information for correct
email address, credit card information, etc. Was your credit card showing
a charge for the software in November?
See this TurboTax support
FAQ for checking or updating the Advantage subscription - https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advanta...
Use this website to check
on any orders or payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp
If a 2017 order is shown on
the order status website, then sign onto your download account with your
Advantage user ID and password to download the software - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
