I could not get any of my test online tax returns give me the same screen as you posted. They always showed the option for a Substitute form.
No ideas why you are not seeing the screen.
Could you send a 'token' of your return. It removes all of your personal information and only sends the tax data. I will forward the 'token' number to one of our TurboTax Moderators. All I will need is the Token number of the file
Click on Tax Tools on the left side to the screen. Click on Tools. Click on Share my file with agent
