In order to deactivate or delete an account, you would need to get in contact with a live Turbo Tax support agent. Follow these steps to connect:
- Sign in to your Turbo Tax account.
- Click on 'Contact' in the upper right hand corner of your screen.
- Ask your question.
You will then be connected to a live agent. NOTE: This requires the PLUS add on if you are using the Federal Free Edition.
If you cannot sign in to your account, go to
https://support.intuit.com/contact/ and ask your question. You will then need to click
'Continue' and follow the on screen instructions in order to connect with a live agent.
