Dewey70
New Member

Can't get back to my return I am getting an error message errorComp=TTService errors

 

Get your taxes done using TurboTax

Yes They are looking into it right now.  Try clearing your cache, cookies, etc.  or try using another browser.

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rcasey212
New Member

Get your taxes done using TurboTax

Having the same issue.  Clearing cache/cookies and using another browser did not work.  Definitely a problem on Intuit's end.  Can we get an ETA on when this will be fixed?  Also, requested a support call twice.  Was told I would get a call within 5 minutes.  After an hour, never received a call.

Get your taxes done using TurboTax

It just happened.  Support is probably flooded right now.  No eta yet
rcasey212
New Member

Get your taxes done using TurboTax

This is a HTTP 500 error, which is an internal server error.  This is what gets thrown when there is an unhandled exception in the code and it bubbles up to the web server.  -- On the phone with support right now.  Their first answer was for me to disable my anti-virus software.  I'm not sure they even realize their site is down at this moment.  Hopefully I can convince them.
rcasey212
New Member

Get your taxes done using TurboTax

On hold with support while she is tracking down her supervisor.
rcasey212
New Member

Get your taxes done using TurboTax

Final answer was that there is a global issue with Turbotax.  Was prompted to logout, and try again in 15-30 minutes, and call back if I am still having an issue when I retry.
betwms
New Member

Get your taxes done using TurboTax

Where did you find a phone number for TurboTax or Intuit - I have been looking for one for over a week and can't find it.  Can you share it with us??