What makes you think that it is a TurboTax bank account, did you search the routing number to a particular financial institution? TurboTax doesn't have its own bank like you say above ("in your bank"). And most of us answering questions have no affiliation with TurboTax, just sharing our personal expertise. You need to contact the IRS if you think your refund went somewhere it shouldn't have - they can track it and tell you where it went.
