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How do I download turbotax 2016 for Mac that is already purchased?
I purchased turbotax 2016 in November and when I click "download" it leads me to 2013 versions to download.
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June 4, 2019
11:09 PM
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Get your taxes done using TurboTax
If you contact TurboTax Product Support a Representative will be able to verify your purchase and push a download of the appropriate product directly to your device. instructions below:
Contact Support:
If you're using TurboTax Online:
1.Sign in to your TurboTax account if you're not already signed in.
2.Click Contact in the upper-right corner of your screen.
3. Click "Contact Us"
4. Enter a brief description of your problem and follow the prompts to "Request a Callback"
If
you're using the TurboTax CD/Download software or can't sign into your
TurboTax account, click the link below to contact us. Ask your question,
click Continue, and follow our onscreen instructions.
https://support.turbotax.intuit.com/contact/
June 4, 2019
11:09 PM