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Turbotax says my illinois forms are not available, even when they are. When will inyui fix this?
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Get your taxes done using TurboTax
IF you are using the Desktop software:
Yes...a bug and a sign up:
https://ttlc.intuit.com/replies/7153000
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If you are comfortable with deleting files, you can try this:
Delete the three files ilif01.1pe, ilif02.1pe and il_ind_schsa.pdf all dated 12/10/18.
location was C:\Program Files (x86)\TurboTax\Premier 2018\Forms\ili_18 for the first two files,
….and C:\Program Files (x86)\TurboTax\Premier 2018\Forms\ili_18\fpspdfs for the pdf.
This worked for several other users.
(the "Premier 2018" subdirectory will be Deluxe or Home & Business if your version is one of the other ones)
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Get your taxes done using TurboTax
@ARSHADALAM123 This is not live chat. Please ask a complete question so we do not have to guess what you are trying to ask about.
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This is the 2019 Premier. I found the first two files to remove but the PDF file you listed does not exisit in the ili_19 folder.........
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Get your taxes done using TurboTax
For assistance with this, you can call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:
- Click on this link: Contact Us
- Select your TurboTax platform.
- Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
- Click Submit.
- On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.
You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.
"Irene2805 Employee Tax Expert"
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