I am unable to file my 2017 taxes and did not file my 2016 return. I also received a letter stating I used a different log in. How can I finish my 2016 taxes?

 

Get your taxes done using TurboTax

Online preparation and e-filing for 2016 is permanently closed.

To file a return for a prior tax year

Only a 2017 return can be prepared online and e-filed. 

 If you need to prepare a return for 2014, 2015, or 2016 you can purchase and download desktop software to do it, then print, sign,  and mail the return(s)

https://turbotax.intuit.com/personal-taxes/past-years-products/

Remember to prepare your state return as well—if you live in a state that has a state income tax.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Get your taxes done using TurboTax

I never finished my 2016 taxes and they were done on turbotax. How can I access them?

Get your taxes done using TurboTax

If you did not finish the 2016 return it was likely purged when the system reset for 2017 returns.  You can try using the recovery tool:
Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.
Account recovery
<a rel="nofollow" target="_blank" href="https://myturbotax.intuit.com/account-recovery/">https://myturbotax.intuit.com/account-recovery/</a>
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password">https://ttlc.int...>
Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flashdrive.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have">https://ttlc.intuit....>
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901535">https://ttlc.intuit.com/questions/1901535</a>

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3791660-find-your-tax-data-file-on-your-computer-in-windows">https...>
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**