You can either use this online refund request form, and then make a new purchase for the correct product, or you can phone TurboTax Support and ask them for a resolution.
https://support.turbotax.intuit.com/forms/refund-request.jsp
Here's how to speak to TurboTax Support during business hours. Use the form at the link below to be assigned a phone number or schedule a callback. The number will not display when they are closed. This time of year they are open 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri.
https://support.turbotax.intuit.com/contactWhere the form asks you what product you are using, in the dropdown menu be sure to choose "CD/download."
In the question line just enter "problem with order" without quotes.
