I have an account and I tried to turbo live with an expert. Now Kurt, says he can’t prepare my return coz i need to file 2017 tax? How to move do it yourself?

edawn26 · ‎June 4, 2019

Everytime I open my account in turbo I can’t find the I’d rather do it myself buttom.

Kat · ‎June 4, 2019

See the instructions in the TurboTax FAQ below to remove the LIVE option for your 2018 return.

https://ttlc.intuit.com/replies/6420172

Now, if you need to prepare a 2017 return, you'll need to purchase the 2017 TurboTax Desktop (CD/Download) edition, prepare and sign your return, and mail it in. Prior-year returns cannot be e-filed. See the instructions to file your 2017 return below.

https://ttlc.intuit.com/replies/3301770

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

I have an account and I tried to turbo live with an expert. Now Kurt, says he can’t prepare my return coz i need to file 2017 tax? How to move do it yourself?

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