Hi, can you just restart your machine and retry?

And if that didn't work, can you please follow the steps provided here - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3044251">https://ttlc.intuit.com/questions/3044251</a>

Thank you very much. A simile solution to resolve what I thought was a serious problem. I really should have tried a reboot but it did not occur to me. Thank you very much, it made my day

when in doubt, reboot!  😉

Moved TurboTax_SP's comment to answer section.

Thanks and I did. Solved the problem