TurboTax Live support is open from 5am to 5pm Pacific time, Monday thru Friday after tax season.

Use this website to contact TurboTax support during business hours - <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>
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You are asking from TT Live, for which you are paying extra. Please contact your Live rep.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

Live help is available M-F during normal business hours after tax season.

See the FAQ at the following link for instructions to connect with a TurboTax Live tax expert.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

TurboTax Live is not chat. TurboTax does not offer chat support.

What a terrible company. Therefore everyone that works there are terrible people. It seems I have to live where this company tells me I have to. I don't work for them. I gave them 2 years to figure out that I don't have to fill out a state tax return BECAUSE I DON'T LIVE IN THE UNITED STATES!  They insist I do and insist a state return is filled out. Well Intuit and Turbo Tax can lick balls.