You should contact TurboTax for assistance to unlock and recover your account. This should allow you to get your verifications sent to an email instead of a phone. Be sure to explain this when you contact us.
- Click or tap here to go to our Contact us page.
- Select your product (CD/Download Mac or CD/Download Windows, or Online), your edition (Basic, Deluxe, etc.), ask your question, then select Continue.
- On the following screen, enter your contact info, then select Get the phone number.
The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us on (800) 446-8848.
For more information please click the link: What is the TurboTax phone number?
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