Level 3
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I bought the CD, thinking I had a CD player, but don't. The Help substitute with code got interrupted and cannot be repeated as the record number and download codes can only be used once. So I am stuck. Any help on how to restart that process?

Employee Tax Expert
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You can contact TurboTax again here What is TurboTax number?

Level 3
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Thanks. It has been multiple hours and still awaiting a call back, because 4/15. Sigh. 

Level 16 Kat
Level 16
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Get your taxes done using TurboTax

A TurboTax Moderator will reach out to you directly.  Please check your email (and maybe your SPAM folder) for an email.