Intuit Alumni
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Community Basics

Hello, everyone!

 

We want to hear from you! If you have a suggestion for the TurboTax community, please post it below. You can share suggestions for discussion topics, board titles, design, gamification ideas, etc.

 

Thank you for helping us make the TurboTax community the best it can be!

Level 10
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Community Basics

I would like to see a link to New Posts Since Your Last Visit. If this exists, I can't find it.

Level 7
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Community Basics

I agree @RocketJSquirrel. I think this is an amazing suggestion. 

Community Manager
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Community Basics

Hi @RocketJSquirrel! We've had similar discussions about this being a feature we'd like to see and will likely be on our roadmap for future improvements. Here is a workaround, though this won't do exactly what you're hoping to see:

  • Trending topics widget: Go to your favorite category (for example... Taxes: https://turbotaxcommunity.com/t5/Taxes/ct-p/taxes) > scroll down to the bottom of the page > the "Trending Topics" list will show you the newest threads in that particular category.

 

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Level 6
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Community Basics

Think TurboTax is doing a fine job they help people out right on the spot they have a good personality they are just great.
Moderator
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Community Basics

Thank you for the kind words! We definitely appreciate it. 

Level 7
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Community Basics

Does anyone answer tax questions given to the community?

Level 7
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Community Basics

Don't agree.  I have had a question in for at least 4 years (same question every year) but no response.

Level 7
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Community Basics

When I click on the button for "support" in the upper-left, its selection for TurboTax redirects to https://ttlc.intuit.com/.  But why does this community also list its own TurboTax discussions in https://ttlc.intuit.com/community/Taxes/ct-p/taxes?  Thanks.

Moderator
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Community Basics

@rootsmusic Currently, the Support section for TurboTax is used for our QA-style conversations for product support. The "Taxes" section here is for discussion-based topics. However, there's cross over within both & through time I believe it'll flow with ease. 
Thanks for reaching out! Let us know if you have any other questions. 

Level 7
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Community Basics

Oh, I understand that ok but there seems no way to make contact with Intuit/TurboTax to let them know there is a problem accessing past tax submissions, i.e., not available even though I've used TurboTax for close to 30 years.

Level 5
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Community Basics

you should make the rules for posts in these forums much more clear. I've attempted to post recommendations to people on some threads, and they either keep getting auto-flagged and removed as spam, or some moderator is physically removing the post without telling me what I'd need to change in order for it to not constitute "spam". 

 

does even mentioning another website or service constitute spam, even if I am not directly an advertiser for that website, and have nothing to gain from making such suggestions? for instance, I mention social networking platforms that can be used for advertisements, online tools that can be used for product hunting and research, websites that can be used for stock research, platforms for trading stocks, and physical store names for retail arbitrage opportunities. is just mentioning the names of these outside the bounds of the community guidelines? 

Intuit Alumni
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Community Basics

@james_explains_finance We have been trying to contact you via private message and email. If you don't follow the community rules your posts will be marked as spam. Here is the link on more time: https://ttlc.intuit.com/community/Welcome-guidelines/TurboTax-Community-Guidelines-Do-s-and-Don-ts/m...

Level 6
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Community Basics

How do I find where I have posted a topic question? I cannot seem to locate it at all! 

Community Manager
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Community Basics

@Malewitzm It looks like it was inadvertently caught by the spam filter, so it wasn't live. It's live now - you can find your post here: https://ttlc.intuit.com/community/Other-tax-discussions/Business-Charitable-Deduction/m-p/18350

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Level 6
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Community Basics

Thank you very much!! 

Level 7
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Community Basics

Please allow me to delete my own post/reply.

Level 6
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Community Basics

Yes quit moving things around.  One forum for the people who buy your disk and stick with it.  Why the move?

Level 7
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Community Basics

Please add an advanced search.  When I ask a question, I can't label which product and version that it's regarding?  Also, business & farm  has no labels.

Community Manager
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Community Basics

@rootsmusic Unfortunately deleting isn't available, but there are a couple of ways to achieve the same thing. You can edit your post to remove the text in it (replace with n/m - "no message"). OR, you can "Report" your post (using the post dropdown menu) and request that a moderator removes it.

 

As for labels, I have good news! There will be enhanced label functionality being implemented very shortly (including product/version).

 

There is currently an advanced search as well - on the search screen, there is a small blue link that says "Advanced." You'll be able to access a lot more search functionality there.

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Level 7
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Community Basics

Great, @KatieH!  Where's the search screen?

Level 20
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Community Basics

You can search from the home page (and many others), but you can also get there via the link below.

 

https://ttlc.intuit.com/community/forums/searchpage/tab/message?advanced=false&allow_punctuation=fal...

Community Manager
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Community Basics

@rootsmusic What @tagteam said! 🙂 Or, another way to get there... in the header is a search box. Click the magnifying glass, and it will take you to the full page. From there you can select "Advanced."

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