Ask the Experts | All About the Refund

Join us on Wednesday, April 24th any time between 9:00 am and 5:00 pm Pacific Time for our latest installment of our Ask the Experts event series. This time we'll be talking all about the refund, and what situations could change or alter your refund amount, status, or acceptance.

Come spend a minute, an hour, or the whole day in the TurboTax Community forums. We'll have Tax and Financial Experts live - waiting to give you tax or personal finance advice for free! There’s no limit on how many questions you can ask—we’re up for the challenge and ready to answer things like:

Why is my refund less than last year?
When will I get my refund?
Why is my refund less than what TurboTax said it would be?
Help! I didn't get a refund this year and can't figure out why.
My bank rejected the direct deposit. Now what?

How the day will work:

Our team of Experts will be in the TurboTax Community from 9:00am to 5:00pm Pacific Time on Wednesday, April 24th ready to tackle your tough questions and engage in conversation with you. Just click the teal “Ask a Question” button at the top of our special event forum to start a conversation!

You can easily recognize our Experts out in the forums. If they have the Expert icon by their names, they are TurboTax employees. If they have the Champ icon by their names, they are not employed by TurboTax, but they are very knowledgeable.

When you receive an answer, you’ll get a notification (check the bell icon in the upper right corner). You’ll also receive an email notification. Our goal is to answer every question that comes our way before the event is over!

We look forward to hearing from you!

To get started: