How does the end of support for Catalina 10.15 affect my TurboTax experience?

SOLVED•by TurboTax•13•Updated November 28, 2023

Apple no longer supports computers running Catalina 10.15. This means that TurboTax Desktop requires macOS BigSur 11 or later.

Older versions of TurboTax Desktop (tax years 2019, 2020, and 2021) are compatible with Catalina 10.15 and higher.

If you use TurboTax Online, there’s no impact to you as long as you meet the minimum system requirements.

Will I be able to import my prior-year return on Big Sur 11 or higher?

Yes, you can import your prior-year return after updating your Mac.

How do I update my computer?

For help updating to Big Sur 11 or Monterey 12, visit Apple Support.

What if I don’t want to update my computer?

If you don’t want to update your operating system, you can switch to TurboTax Online to file a return. Learn how to transfer your prior-year information from TurboTax Desktop to TurboTax Online.

How do I ask for a refund?

If you’d like to return TurboTax Desktop, submit a refund request at refundrequest.intuit.com within 60 days of purchase. You’ll need your license code or order number and dated receipt.

Note: There’s no need to repurchase TurboTax after updating your Mac.

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