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Level 1
April 15, 2026
Question

TurboTax is not taking me to the Property Summary screen after I entered my event description and date of event in the Casualty screen

  • April 15, 2026
  • 1 reply
  • 36 views
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1 reply

AmyC
Level 15
April 17, 2026

Check your FEMA number. Make sure it is a qualified loss, check yes. This should allow you to move forward. 

If not,  delete the  4684 casualty and start fresh.

  1. Delete the form/ worksheet- if possible, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the information again.
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