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Level 1
January 30, 2020
Question

Trying to go back to child care deductions. But it's not allowing me and i don't want to start all over.

  • January 30, 2020
  • 10 replies
  • 41 views
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10 replies

CatinaT1
Level 15
January 30, 2020

Yes.  Here is the best way to get to this area in TurboTax:

  1.  Open (continue) your return, if you're not already in it;
  2. In TurboTax, search (upper right magnifying glass) for Form 2441;
  3. Click the "Jump to" link in the search results.
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Level 2
January 30, 2020

The dependent care credit section of Turbo Tax Online 2019 doesn’t seem to be working.  When you input a dollar amount, it reports $0 of qualified expense and simply replies you don’t qualify.  I definitely qualify. It appears to be a software bug to fix.  I have seen other users having issues trying to claim this tax credit for the 2019 year.  TurboTax, please fix!

SusanY1
Level 15
January 30, 2020

To qualify for the Child and Dependent Care Credit, ALL of the following must be true:

  1. Your dependent is listed (and is either under age 13 or is marked as disabled)
  2. You have earned income.
  3. Your spouse (if filing jointly) also has earned income, is a full-time student, or is disabled.
  4. Your filing status is not Married Filing Separately.
  5. You have provided the caregiver's social security or tax ID number.
  6. You must owe tax

 

The child and dependent care tax credit is nonrefundable, which means that it cannot reduce your tax any further if it is already zero. 

 

Most of the time, when customers tell us they are sure that they qualify, it's because they are confident about items #1-#5.  What's likely happened here is that while you've been busy working on your taxes today, you've taken care of number 6 already, and you don't owe any more tax, and that's why you don't qualify!   That's not all bad news, though.  

 

So you've not done anything wrong here; TurboTax just doesn't deliver that message in the friendliest way (it is only a software program, after all!)  

 

You can check to be sure that is what is happening by viewing your Tax Summary.   Here is how to do that:

 

  1. Log in to your tax return at TurboTax.com.
  2. Click on Tax Tools on the left side of the screen (you may need to click on Continue in the center first).
  3. Click on Tools.
  4. In the box that pops up in the center, click on View Tax Summary.

If you see a 0 for Total Tax, then that is the reason you don't qualify for this particular credit.  

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