Is anyone else getting an error on 12b of the 1040 (charitable donations)? TurboTax's fix does not work and no amount entered lets me file electronically.

Forum|Forum|4 years ago
February 3, 2022
8 replies
32 views

I manually entered all charitable contributions and TurboTax filled in the 1040 (married filing jointly) 12b line with 300. Error! I tried changing it to 0, another error! Tried 600, which we should be allowed as our donations were over this amount. Still not working. Help!!

TurboTax Deluxe Online

jmhorning

Level 2

Yes I'm getting the same error. I saw another post where others were saying they had the same issue from a few weeks ago but doesn't look like its fixed yet.

MarilynG

Level 15

If you wish to take the Standard Deduction and claim 600 for the Charitable Contribution Credit, please return to the Deductions & Credits section.

Scroll down to "Charitable Donations" and DELETE any cash entries you made there.

The program will ask you for that entry at the END of the FINAL REVIEW.

You may then enter 600 and it will stick.

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tyler55

Level 2

I'm also getting that error and after I paid!! This sucks!

DawnC

Level 15

Take this step before you go through the e-filing steps. The wording is different depending on which version you are using, but the steps are the same. @tyler55

To clear this up in TurboTax and get your deduction recorded on your tax return in the TurboTax Online, do the following.

Click on Federal on the top left side menu.
Then choose Deductions and Credits at the top.
Scroll all the way down and click on Wrap Up Tax Breaks.

You will get some follow-up finalizing questions before you see the message - The Standard Deduction is Right For You! Continue clicking through those screens, answer the Cares Act Contribution question, and your charitable contribution should then show up on line 12b of your Form 1040, correctly.

To clear this up in TurboTax and get your deduction recorded on your tax return in the desktop program, do the following.

Click on Personal Income at the top of the desktop software.
Then choose Deductions and Credits.
Pick I'll Choose What I Work On.
Scroll all the way down and click on Done with Deductions.

You will get some follow-up finalizing questions before you see the message - The Standard Deduction is Right For You! Continue clicking through those screens and your charitable contribution should then show up on line 12b of your Form 1040.

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Deduction Error Desktop Versio

Level 2

DVD Version. When I enter all my cash contributions I also get the "unacceptable value" warning $300. I deleted all my cash contributions and was going to file without deducting the $600. But TurboTax is still entering $300 on line 12b. TurboTax fails to put the sum of lines 12a and 12b on line 12c. I have tried all of the work arounds that people post without success. This is a software problem that needs to be addressed.

JohnB5677

Level 15

This has worked on the Desktop or DVD version for me.

First, you must clear all donations from the Deductions & Credits input screen

Go to Deductions and Credits
Scroll to the bottom of the page
Select Done with Deductions
Let's check your Deductions .. Continue
Here are your 2021 Deductions ... Continue
The Standard deduction is right for you ... Continue
GET A TAX BREAK FOR DONATING CASH TO CHARITY
Enter your amount

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Deduction Error Desktop Versio

Level 2

Thanks. That did work for me. I do not know what I was doing wrong. i have been working on this for days. I did uninstall and reinstall TurboTax before trying the solution.