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Level 2
February 24, 2024
Question

Import for Fidelity not working with TurboTax 2023 Desktop

  • February 24, 2024
  • 2 replies
  • 44 views

When I try importing from Fidelity, TurboTax says the import  was successful but no tax documents are imported.

    2 replies

    Alumni - Expert
    February 24, 2024

    Fidelity Investments is listed as a TurboTax 1099 partner and therefore the import should be supported.  However, there are some situations where the import might not work. It could be something simple like selecting a slightly different brokerage name, using an unstable internet connection, or maybe using a different account number format. 

     

    Another solution is to log into your Fidelity account when prompted using a different browser as sometimes this also could be an issue if a pop up blocker is installed.

     

    Please see "What if I can't import my 1099" for more suggested solutions.  

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    Level 2
    February 25, 2024

    Brave does not work when importing from Fidelity.  Switched to Edge and the import worked.