turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Senop1cl
New Member

Over charged

While submitting my payment via Apple Pay on the TurboTax app, I continued to get the same message over and over again...”hmmm something went wrong. Check your internet connection, refresh your page and try again.” Well...I did this another four times and little did I know it was charging my credit card each time but not telling me and not submitting my taxes. So I’ve been charged $440 more than I should. This is not a good time for this to happen especially with everything going on. The only way my taxes finally submitted was by computer, which of course I was charged again. How do I get my $440 back?!

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
RickG
Expert Alumni

Over charged

At this time, Intuit is unable to refund purchases made through iTunes. You will need to contact Apple Support using one of the methods below:

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies