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Jonrob0077
Level 1

Negative balance to zero??

My balance showed -4.95 the last three days and just 5 minutes ago I got a credit of 4.05 and balance is zero. What's up with that?

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‎April 14, 2020 2:53 PM
last updated ‎April 14, 2020 2:53 PM
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DonnaLO
Expert Alumni
Expert Alumni

Negative balance to zero??

What balance are you referring to?  Please be more specific without providing personal details in this public forum.

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‎April 14, 2020 5:52 PM
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Jonrob0077
Level 1

Negative balance to zero??

My turbo card 

‎April 14, 2020 6:39 PM
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DonnaLO
Expert Alumni
Expert Alumni

Negative balance to zero??

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

 

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

 

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‎April 15, 2020 11:18 AM
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