Debiting my account

[stratosfear67]

Turbo Tax is debiting my acct $125 after the fact when you should have taken that out of my Federal refund in the first place.  Not fair at all.

[JakailaLO]

Please use this link to contact support for any questions, concerns and or comments about your Turbo Tax experience: TurboTax Support Contact Us Page – Get Help from TurboTax

[Rzb0102]

Good evening,

my name is Rosario Zuniga. I’m writing to you cause I need help. When I did my taxes return I put the Bank’s name wrong. So, what I want to know is if I can fix it! 

[VolvoGirl]

@Rzb0102  If the bank routing number and account number are right it should be ok.  Don't think the bank name matters.

[VolvoGirl]

@stratosfear67 

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.