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Level 6

My account

I need to call you

3 Best answer

Accepted Solutions
Level 20

My account

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time 7 days per week through October 25, 2019.

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Level 20

My account

  What credit card?  Are you asking about your TurboTax Visa?

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

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Level 6

My account

Thank  you! I will check both spots.

View solution in original post

4 Replies
Level 20

My account

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time 7 days per week through October 25, 2019.

View solution in original post

Level 6

My account

I was contacted that my usual credit card was going to close on a date. I came on and put in the correct close date on my account. I haven't seen a charge yet. Is my box form coming?

Level 20

My account

  What credit card?  Are you asking about your TurboTax Visa?

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

View solution in original post

Level 6

My account

Thank  you! I will check both spots.

View solution in original post