turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

RANC
Level 1

LOST LAST YEARS CARD

I lost last years card, and they sent my stimulus check to that account instead of this years card/account. How do i get access to my old card with no card info? How do i get to talk to a real person? Ive called nearly every help number and still no help. HELP ME!!!

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
RANC
Level 1

LOST LAST YEARS CARD

*UPDATE* Make sure you used the same Turbotax account. I went through my emails and found out i used a new account this year... so go back through you're emails people. I guess were gonna have to help each other, because the IRS is no help lol ❤️

JotikaT2
Employee Tax Expert

LOST LAST YEARS CARD

If you no longer have access to your Turbo Visa Debit Card, you have two options:

 

1) If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen.

 

2) If you don’t know your account login information, call 888-285-4169 for assistance.

 

You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

If calling, please be patient. It might take a number of attempts to get through.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies