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I got charged on my Credit card for efiling CA state tax which I have not transmitted. How do I get a refund?

 
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Level 15

I got charged on my Credit card for efiling CA state tax which I have not transmitted. How do I get a refund?

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

 

TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax