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Turbo Tax giving "Did not attend eligible educational institution" error

I'm noticing the College Student Information entered on the People Worksheet is not transferring correctly over to the Student Information Worksheet and the resulting ERROR message is generating a Did Not Attend eligible educational instituion error....I've entered 3 separate 1098's for dependent children in college and each time I get this error...Also, the pror year AOC or Hope Credit information doesnt seem to be carrying forward from prior years....I know the People Worksheet in new in 2025 with respect to entering in the eligibility data.......did Turbo Tax redesign drop the ball here? what am i potentially doing wrong? Is anyone else experiencing this error message?

 

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2 Replies
AmyC
Employee Tax Expert

Turbo Tax giving "Did not attend eligible educational institution" error

Let's figure this out. You are the first person I have seen comment on this. Are you going through the program answering the questions or are you using forms mode and filling in the forms?

The calculations work much better when you go through the program. I tried desktop and online versions and do not see an issue with the current year. 

I wonder if pulling in the prior year created some extra bit of data that is causing your issue.

Are you able to go through and answer the questions stepping through the program and have the new data hold or is it not accepting the new data?

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Turbo Tax giving "Did not attend eligible educational institution" error

Agree this error seems to be in the Forms method - I went through the Q&A and it seemed to clean it up.....but the issue i see is definitely what I would consider a "Bug" in the software - now that they have changed where you answer the basic questions (full time, felony conviction, leads to a degree) etc....

 

This issue should be cleaned up by Intuit....They continue to struggle with their education crediting for some reason..

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