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Is your income too high? Does your box 5 scholarships and grants equal your expenses? If so, you would need to claim some of box 5 as taxable income to allow you to claim education credits.
If neither income nor scholarships, what do you have on your 1098-T?
Related:
Why didn't I get a credit or deduction for education expenses?
What education tax credits are available?
Why is my scholarship taxable?
Who is eligible to take the American Opportunity Tax Credit?
Income is 60500.00. Payment received for tuition is 2718.00. No scholarships or grants.
You must enter a 1098-T reporting the tuition.
Please be sure to go through the entire education interview.
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