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TurboTax has based its answer on the information you entered during the interview.
If you have completed the first four years of post-secondary education at the beginning of the tax year, then you are not eligible for the American Opportunity credit.
Please revisit the Education section and check all your replies to the TurboTax interview.
To be eligible for AOTC, the student must:
You should be eligible for the Lifetime Learning Credit, but it does not have a refundable feature.
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