American Opportunity Credit is showing as Qualify = No with reason of EIN not entered. But I did enter the number from the 1098-T. Not sure why it is saying that

[CatinaT1]

Recheck your entries to make sure you have the school's EIN entered.

To file your 1098-T please follow the steps below:

1. Open (continue) your return, if you're not already in it.
2. In TurboTax, search for 1098T .
3. Click Jump to 1098T in the search results.
4. Answer any education questions that pop up (enrollment status, name of school, and so forth).

• If you land on the Education Expenses Summary screen, click Edit next to the student in question, then edit the Tuition item.

Additional Information on 1098-T's.

[chuckdscott]

I follow the steps you indicated and it shows the EIN. However, it still says I do not qualify for the credit because I have not entered the EIN.

[KrisD15]

Please complete the ENTIRE education interview until you come to "Maximize My Tax Break" .

Start wherever the program starts you and go through the questions to the end. 

If you still get an error, please delete that 1098-T and re-enter it.  

Sign in to your online account

Continue working on your return

Click Tax Tools on the left side bar

Click Tools on the drop-down

Click "Delete a form" on the “Tools Center” screen

Scroll down the list and find 1098-T then click Delete

Confirm the delete

[taric_51]

I re-enter the EIN and also delete 1098-T form and re-entered again. Still shown same result. Pls help...

[AmyC]

When a piece of data is stuck, follow these steps:

1. Delete the form, see How to Delete 
2. Log out of your return
   • Try one or more of the following:
     • Don't use Internet Explorer.
     • Clear cache and cookies,
     • Sign in using a different browser.
     • Sign in using a different device.
3. Log back into your return.
   • Enter the form again.

@taric_51