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are you using TT or Taxslayer? I've never seen that on TT, but have seen it on the competing software. Taxslayer really doesn't do a good job with 1099-Q and 1098-T items..... will lead to the wrong answer....
If your student is an undergrad, the amount used to calculate education credit or deduction is usually $4000. That's the maximum amount allowed for the American Opportunity Credit.
I agree with NCperson, that does not describe a TT screen. The TT screen has a prepopulated amount and gives you a chance to change it, if you want to.
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