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1099-Q Questions and Conclusions are Botched by TurboTax

Despite the fact that it is unnecessary to file Form 1099-Q, TurboTax nevertheless invites the User to an interview regarding it, and then incorrectly leads to the conclusion that distributions are TAXABLE (when they are NOT). This happened to me despite answering all questions correctly, and starting over fresh and trying again several times. I pay my college student's qualified expenses, and then collect reimbursement from the 529 which I oversee. The only way I can get TurboTax to back off of this erroneous conclusion is if I check the box that indicates that she received the distribution (she does not receive the distribution).

 

Another example of how poorly crafted the interview for 1099-Q is, is for the question Turbo Tax asks about Box #6 of the 1099-Q. The wording goes like this:  "Is the recipient of the distribution the designated beneficiary? Recipient is not designated beneficiary". Notice that the question (i.e., the words ending with a question-mark) does not have a "not" in it, and is then followed by additional words for some bonus confusion. However, the wording on the standard 1099-Q does indeed have a "not" in the wording for Box #6 as follows:  "Check if the recipient is not the designated beneficiary". So, how to best answer the question posed by Turbo Tax? Do we assume we know the intent, or do we follow instinct, or do we flip a coin? Or, does it even matter, because either a "Yes" or a "No" for this question does not change Turbo Tax's conclusion that I now owe about $12,000 more than what I really owe.

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7 Replies

1099-Q Questions and Conclusions are Botched by TurboTax

Are you still having the issue? It's seemingly a known bug but one person claimed their's was working now. 

MarilynG1
Employee Tax Expert

1099-Q Questions and Conclusions are Botched by TurboTax

If the 1099-Q distribution was entirely used for qualified education expenses (including room and board) you don't need to enter it in TurboTax.  Keep records of what expenses the distribution was used for.

 

Here's more detailed info on Form 1099-Q.

 

@talltodd 

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1099-Q Questions and Conclusions are Botched by TurboTax

I just installed the latest updates (I have the desktop version), and re-entered the 1099-Q, and got the same results, so I deleted it again (i.e., TT still needs fixing).

 

Obviously, the best solution is to not even enter the 1099-Q, if all distributions are qualified such that there is no liability. But, if TT is set up to nevertheless invite the user to enter the 1099-Q, then it should at least provide proper treatment such that the user doesn't end up paying far more taxes than he/she should. Not sure why it is so difficult for them to get something so important right. TT doesn't even ask if the distribution was to reimburse the recipient for qualified expenses - but baselessly assumes otherwise.

 

Thx for the info, nevertheless.

1099-Q Questions and Conclusions are Botched by TurboTax

We are having issues also. We have deleted the 1099-Q completely and cleaned our cache as recommended and still can not exile our state tax return 

1099-Q Questions and Conclusions are Botched by TurboTax

Yes, we  can not efile state return due 1099-Q issue with TurboTax software. Please help nothing is working 

1099-Q Questions and Conclusions are Botched by TurboTax

We Deleted the 1099-Q form and cleared cache. We are still getting an error in the state e-file . Any ideas?

SusanY1
Employee Tax Expert

1099-Q Questions and Conclusions are Botched by TurboTax

Can you please clarify for us which state and the exact message of the error you are receiving so that we can better assist?

@user17724582605 

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