New York S-corp and corp taxes Endless review loop

[spweiter]

I am in and endless review loop with e-filing my new york business taxes.  The only error seems to be on the field for the "state in which I incorporated" The form shows I (or the software has input the data as "New York" but the info on the form seems to want a "valid 2-digit" code for the state.  I can't change the entry, and so am unable to file.  So the software keeps returning me to "there are a few more pieces of information to review....."

How can I get past this glitch?

[SForrestLO]

Try updating the software.

Please see this Turbo Tax FAQ on how to update your software.
https://ttlc.intuit.com/community/installing/help/how-do-i-update-turbotax-cd-download/00/26038

[spweiter]

I tried that.  It says my software is up to date

[CarissaM]

Please follow the instructions here to contact us by phone so we can look into this further. 

[spweiter]

in the hold queue now

[spweiter · Accepted solution]

So the solution was to switch from simple to forms input mode and re-enter the field that was causing the problem.  The phone support person suggested this and it worked.

Problem solved