New business user - can't buy software - we are having trouble authorizing your credit card

[BusinessUnit25]

Just registered with TurboxTax as a new user to file business taxes.

First step - trying to buy "TurboTax Business" desktop app.

On the attempt to checkout, I see the error:
We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again.

The bank's transactions page shows that the transaction has failed because "The merchant canceled this transaction". 

The billing information is 100% correct - obviously, I've been using the same corporate card for many purchases without issues, which includes entering the same billing info on various websites.

This is a terrible new user experience and makes me want to shop around for other products if no fast fix is available.

Any ideas? Thanks!

[RoJoGo]

Having the same(?) issue attempting to purchase a TurboTax Desktop product. Tried different browsers and credit cards.  Keep getting "We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CW and try again."

Maybe a temporary issue with the processor?  If so, the error message is poor.

[CatinaT1]

Try using 123 Main St for the address. Keep your city, state and zip the same. 

If that doesn't work, call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service