Submission HAD to be error free for e-file but it now has missing data. I want the file restored.
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Hopefully you kept a copy of the filed return off the computer somewhere safe because if you opened the program and allowed an update then the return is updated as well when you open it ...
It's always a good idea to make a backup copy of your tax data file, in case your original gets lost or corrupted. Here's how:
1. From the File menu in the upper-left corner of TurboTax, choose Save As (Windows) or Save (Mac).
2. Browse to where you want to save your backup.
o Tip: If you're saving to a portable device, save it to your computer first to prevent data corruption. Then, after completing Step 4, copy or move the backup file to your device.
3. In the File name field, enter a name that will distinguish it from the original tax file (for example, add "Backup" or "Copy" to the file name)
4. Click Save and then close TurboTax.
5. Restart TurboTax and open the backup copy to make sure it's not corrupted. If you get an error, delete the backup and repeat these steps.
If you make changes to your original tax return file, repeat these steps to ensure your original and backup copies are in-synch.
Related Information:· Retrieve a Tax File from a Portable Device
· What's the difference between the tax data file and the PDF file?
· How do I save my return as a PDF in the TurboTax software for Windows?
· How do I save my return as a PDF in the TurboTax software for Mac?
· How can I protect the tax files on my computer?
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