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jcwimpey
New Member

I paid and extra $179 to have you send in my Fed. & State and you didn't why and I want my $179 back plus the $15 it cost to mail them. Jerry Wimpey Cal xxx-xxx-xxxx

Call ME xxx-xxx-xxxx a real live knowing person not a machine that hangs up on you
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5 Replies

I paid and extra $179 to have you send in my Fed. & State and you didn't why and I want my $179 back plus the $15 it cost to mail them. Jerry Wimpey Cal xxx-xxx-xxxx

There is no option to have TurboTax print and mail your returns for you. You must do that yourself because your return must be signed by you. You apparently misundertood what TurboTax does. 

 

The only way to contact TurboTax by phone is to set up a call back: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

jcwimpey
New Member

I paid and extra $179 to have you send in my Fed. & State and you didn't why and I want my $179 back plus the $15 it cost to mail them. Jerry Wimpey Cal xxx-xxx-xxxx

you are full of it Turbo Tax has always the passed ten years sent my returns in not me. 

jcwimpey
New Member

I paid and extra $179 to have you send in my Fed. & State and you didn't why and I want my $179 back plus the $15 it cost to mail them. Jerry Wimpey Cal xxx-xxx-xxxx

I have called ten different numbers and get the san

me old crap do this sorry we cant help you and hang up.  You have to call me so I can talk to a real person That speaks clear English

 

Jerry W  [phone number removed]

 

I paid and extra $179 to have you send in my Fed. & State and you didn't why and I want my $179 back plus the $15 it cost to mail them. Jerry Wimpey Cal xxx-xxx-xxxx

Perhaps you were efiling your returns. When you efile them, TurboTax does that for you. After you hit the big orange Transmit Returns Now button, an efile is sent to the IRS and state. You get two emails back. The first one says your return has been transmitted. The second one says whether it was accepted or rejected. 

 

If you didn't get any of those emails then you didn't follow the process all the way through to efile your return.

 

Sorry but no one on this site can call you. 

I paid and extra $179 to have you send in my Fed. & State and you didn't why and I want my $179 back plus the $15 it cost to mail them. Jerry Wimpey Cal xxx-xxx-xxxx


@jcwimpey wrote:

you are full of it Turbo Tax has always the passed ten years sent my returns in not me. 


If you actually have used the TurboTax personal editions then you know it is not possible for TurboTax to print and mail your personal tax returns.  Your printed tax return for mailing can only be signed by you, the taxpayer listed on the tax return.  And only you will have and can include any copies of the W-2's or Form 1099's that have taxes withheld to be included with the mailed tax return.

 

If you are thinking of the electronically filed tax return, e-filing, that tax return only needs your electronic signature, either your self-selected 5 digit PIN or the prior year AGI (Adjusted Gross Income).  And even with e-filing you have to initiate the transmission by clicking on the large Orange button labeled "Transmit my returns now".

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