turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Tax Year Prior to 2020: Didn't receive code

Yes

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies

Tax Year Prior to 2020: Didn't receive code

My Email is [email address removed]

Tax Year Prior to 2020: Didn't receive code

I didnt receive a code

Tax Year Prior to 2020: Didn't receive code

incorrect email

WKins2
Expert Alumni

Tax Year Prior to 2020: Didn't receive code

If you do not have the correct email tied to your TurboTax product, you should call customer service and they will be able to guide you through how to update it to the correct email.

 

Since you are not receiving the verification code needed, click here to troubleshoot on what to do: https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Tax Year Prior to 2020: Didn't receive code

Didnt recieve a code

CarissaM
Intuit Alumni

Tax Year Prior to 2020: Didn't receive code

If you are having trouble logging into your account, please click here to contact customer service. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies