1099-k Form not displaying in Deluxe

[PeterBirdDog]

I have been trying to enter my information from a 1099-K form. I have tried the "Walk me" through method as well as  "I choose". With both methods when I get to the section to enter the information from my 1099-K the screen goes blank. I have checked and loaded any updates, but still the same. Not that I need them but the 1099-NEC and 1099-MISC seem to be working just fine. Is this a known bug?

[PatriciaV]

Please clarify which version of TurboTax you are using: Online or Desktop? Windows or Mac? If Online, which browser?

[PeterBirdDog]

I am using desktop, windows 11

[PeterBirdDog]

I do think I found a work around by opening schedule "C" and filling in the information there

[PeterBirdDog]

So I also found the same issue when trying to enter data for a FORM SSA-1099. The page is just blank. I went back to my 2023 tax return in Turbo Tax and when I am using Turbo Tax 2023 Deluxe version and go to wages & income when I click on update for SSA-1099 the page is blank as well. Again this is the windows version running on a windows 11 laptop. So I went back to my old laptop running windows 10 Deluxe version of Turbo Tax 23, the SSA-1099 section and 1099-K sections opened just fine. So this is obviously a Windows 11 issue and TurboTax for 2024 does not run on windows 10.

[JamesG1]

In TurboTax Desktop Deluxe in Windows 11, I am able to open the Social Security SSA-1099 screen.

 I am able to open the IRS Form 1099-K screen.