I have entered my Vehicle Expenses for my business several times and selected DONE but the summary page shows no value for 2019 and the Review button is still available.

Forum|Forum|6 years ago
April 3, 2020
2 replies
15 views

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GiseleD

Level 14

You may want to log out, clear your cookies and cache, and then log back in to see if that helps.

Here's how:

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

Google Chrome
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Microsoft Internet Explorer 11 (use the drop-down on the upper right corner of that page for earlier versions)
Microsoft Edge

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

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tearsas55

Level 2

Did you ever get this fixed? Having the same problem and the answer posted did not help.

I have entered my Vehicle Expenses for my business several times and selected DONE but the summary page shows no value for 2019 and the Review button is still available.

2 replies

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