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Level 2
February 27, 2022
Solved

How do I enter my income in the online product? I'm under Federal section, it is asking "Let's find other income we may have missed"? :-(

  • February 27, 2022
  • 2 replies
  • 15 views
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Best answer by dmktskinner

Problem solved. The W-2 wages sections are NOT VISIBLE (not reachable in any way) until you first answer the dialogues about "Other Income" - as stated in my first post. It's a "trapped page" design because the user does not know the answer yet. Turns out that those "Other income" questions are needed by the Wizard in order to populate the subsequent screens (with the Wage-button sections) - as explained by a Turbo Tax Support person.

 

If someone else encounters this issue, just answer "Don't know" for things like "foreign income / etc". Answer that way so that you can depart (whew!) from the wizard's control.

2 replies

Level 9
February 27, 2022

Just,

  1. Go to Federal > Income & Expenses
  2. Choose between W-2's, 1099's and Self employment
dmktskinnerAuthorAnswer
Level 2
February 27, 2022

Problem solved. The W-2 wages sections are NOT VISIBLE (not reachable in any way) until you first answer the dialogues about "Other Income" - as stated in my first post. It's a "trapped page" design because the user does not know the answer yet. Turns out that those "Other income" questions are needed by the Wizard in order to populate the subsequent screens (with the Wage-button sections) - as explained by a Turbo Tax Support person.

 

If someone else encounters this issue, just answer "Don't know" for things like "foreign income / etc". Answer that way so that you can depart (whew!) from the wizard's control.